Privacy Policy

Disclaimer of Liability, No Warranty

The information contained in this Web Site has been prepared solely for the purpose of providing information about TRANS GUYANA AIRWAYS LTD. and the products and services that it offers. It does not contain an offer to sell, or the solicitation of an offer to buy any securities and must not be relied upon in connection with any investment decision.

This Web Site has been compiled in good faith by TRANS GUYANA AIRWAYS LTD. from internal and external sources. However, no representation is made or warranty given as to the completeness or accuracy of the information that it contains. In particular, you should be aware that this information may be incomplete, may contain errors or may have become out of date. You should therefore verify information obtained from this Web Site before you act upon it by calling your local TRANS GUYANA AIRWAYS LTD. office, the TRANS GUYANA AIRWAYS LTD. partner concerned or a travel agent (as applicable). You assume all responsibility for the use of this Web Site and the Internet generally.

This publication is provided “as is” without any warranty or implied term of any kind, either express or implied, including but not limited to any implied warranties or implied terms of merchantability, fitness for a particular purpose, expectation of privacy, or non-infringement. All such implied terms and warranties are hereby excluded.

TRANS GUYANA AIRWAYS LTD. does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, software, service, or process disclosed on the website or other material accessible from the web site. in no event shall TRANS GUYANA AIRWAYS LTD. be liable for any damages (whether direct, indirect, punitive, incidental, special, consequential, or otherwise) arising out of, or in any way connected with, the use of or inability to use this web site or for any information, software, products, or services, or processes obtained through or otherwise in connection with this web site, in each case regardless of whether such damages are based on contract, tort, strict liability, or other theories of liability. Some jurisdictions may not allow certain of these exclusions and limitations, so portions may not apply to you.

Privacy Policy and Consent to Monitoring

TRANS GUYANA AIRWAYS LTD. is under no obligation to monitor the information residing on or transmitted to this Web Site or to read or respond to any communications directed to or concerning this Web Site. However, anyone using this Web Site agrees that TRANS GUYANA AIRWAYS LTD. may monitor the Web Site contents periodically to comply with laws, regulations, or other governmental requests, to operate the Web Site properly, or to protect itself and its users. TRANS GUYANA AIRWAYS LTD. reserves the right to modify, reject or eliminate any information residing on or transmitted to its Web Site that it believes, in its sole discretion, is unacceptable or violates these terms or conditions.

Except as provided in its privacy policy, all information provided by users of this Web Site to TRANS GUYANA AIRWAYS LTD. shall be deemed to be non-confidential and TRANS GUYANA AIRWAYS LTD. assumes no obligation to protect such information from disclosure.

This web site is also provided to permit a user to determine the availability of travel related goods and services and to make legitimate reservations or otherwise transact business with TRANS GUYANA AIRWAYS LTD. or other travel suppliers. Each person who registers to make reservations in the area represents and warrants: (a) that he or she is at least 18 years of age, or the age of majority in the jurisdiction in which he or she is using the site, whichever is greater; (b) that he or she possesses the legal right and ability to enter into this agreement and to use this Web Site in accordance with all terms and conditions herein; and (c) that all information supplied in connection with his or her registered user name while using the Web Site is true and accurate. Only the individual identified during registration, and other members of the user’s household who can comply with this agreement, may use a registered user’s user name and password, and the registered user remains responsible for all such use of the area. Overuse or abuse of the site or the online booking and ticketing facilities or any other interactive feature may result in a user being denied access to that area.

Each user agrees to use the booking and ticketing area or any other interactive facility only to make legitimate requests for information, reservations, and changes to reservations or purchases in accordance with these conditions and only for himself or herself, or for another person for whom the user is legally authorized to act. The website may be used for no other purpose. Without limitation, no user shall make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. In the event TRANS GUYANA AIRWAYS LTD. determines that an individual has confirmed such reservations to one or more destination(s) on or about the same date(s), the carrier reserves the right to cancel all confirmed space associated with the multiple reservations without notice to the passenger or the person making the booking.

Each user agrees to abide by the terms or conditions of purchase imposed by TRANS GUYANA AIRWAYS LTD. or any supplier with which the user elects to deal including, but not limited to, payment of all amounts when due and compliance with all rules regarding availability of fares, or products or services. Each user shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this website or any other third party facility offered by this website.

Currency Conversion

For the convenience of users, the booking and or reservations area may provide exact fare information in the currency for which the fare is computed and approximate fare information in another currency or currencies. Approximate fare information in currencies other than the currency used to compute the fare is calculated using currency exchange information derived from publicly available sources and is believed to be accurate. However TRANS GUYANA AIRWAYS LTD. does not warrant or guarantee such accuracy, as currency rates may vary, and TRANS GUYANA AIRWAYS LTD. may not routinely verify the accuracy of the calculator or data.

Conditions of Carriage

When you buy a ticket to travel on a flight operated by TRANS GUYANA AIRWAYS, you enter into a contract of carriage with TRANS GUYANA AIRWAYS. The contract is governed by: (i) the conditions in your ticket or itinerary and receipt, (ii) any applicable tariffs, (iii) Conditions of Carriage, and (iv) related regulations. The carriage of passengers, baggage and cargo by air are subject to the Conditions of Carriage and Regulations of TRANS GUYANA AIRWAYS LTD. and may be seen on request by contacting a TRANS GUYANA AIRWAYS LTD. Travel agent or by accessing our Conditions of Carriage. Other services and products described in this Web Site are also subject to terms and conditions, details of which may be obtained from TRANS GUYANA AIRWAYS LTD. or the service provider (as applicable). Passenger is responsible for complying with all of the terms and conditions set forth herein, and such terms and conditions cannot be modified by the oral representations of airline personnel.

Disclaimer of Endorsement or Responsibility for Third-Party Links

This Web Site may provide links or refer to other sites. TRANS GUYANA AIRWAYS LTD. is not responsible for the information, products, or services obtained on such other sites and will not be liable for any damages arising from your access to such sites. Any links to such sites are provided merely as a convenience to the users of this web site, and inclusion of such links, or any other reference herein to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier or otherwise, does not necessarily constitute or imply its endorsement, sponsorship or recommendation by TRANS GUYANA AIRWAYS. Product and service information are the sole responsibility of each individual vendor. Trademarks, service marks, and trade names owned by TRANS GUYANA AIRWAYS LTD. may not be used in any commercial manner without the prior written consent of TRANS GUYANA AIRWAYS.

The contents of the TRANS GUYANA AIRWAYS LTD. Web Site, including but not limited to text, graphics and icons are copyrighted materials owned or controlled by TRANS GUYANA AIRWAYS LTD. and contain TRANS GUYANA AIRWAYS’ name, trademarks, service marks, trade names, and trade dress. Any person may copy any part of this material, provided that the material may be used only for non-commercial purposes; and the copies must retain any copyright or other intellectual property notices contained in the original material.

The TRANS GUYANA AIRWAYS LTD. name, and logo and all related products and service names, design marks, and slogans are the trademarks, service marks or registered trademarks of TRANS GUYANA AIRWAYS. In addition, the products, services, technology or processes described or used in this Web Site may be the subject of other copyright, trademark, patent, or other intellectual property rights owned or reserved by TRANS GUYANA AIRWAYS LTD. or by third parties. No license is granted in respect of any such intellectual property rights except as expressly provided herein.

Intellectual Property

All information, appearing on the site are the property of TRANS GUYANA AIRWAYS LTD. and may not be copied, displayed distributed modified, reproduced, sold, licensed or otherwise used except with the express written permission of TRANS GUYANA AIRWAYS. The following include the trademarks and/or service marks and /or images/stories/cms images and logos associated therewith of TRANS GUYANA AIRWAYS, whether unregistered or registered around the world

Misuse of Website

The transguyana.net site is for the sole purpose of allowing our customers to determine the availability of goods and services offered on the Site and to make legitimate reservations (directly or through a third-party supplier) or otherwise transact business with TRANS GUYANA AIRWAYS, and for no other purposes. You agree that you will not use the Site for any commercial purpose and only to make
legitimate reservations or purchases for you or for another person for whom you are authorized to act both legally and under the terms of this Agreement. You agree not to make any false or multiple reservations and to abide by the terms and conditions of purchase and carriage.

Your account information is owned by and proprietary to TRANS GUYANA AIRWAYS. You agree to access your account information through the Site and to not give access to your account to any person or entity other than a member of your household or a person that you directly supervise as part of your career or employment.

You agree not to misuse the sites. Any use of the site for any purpose other than the purposes outlined above will constitute “misuse”.

Indemnification for use of Website

You agree to be responsible to and to indemnify, defend, and hold harmless TRANS GUYANA AIRWAYS LTD. and its affiliates from and against any and all claims, demands, proceedings, suits and actions, including any related liabilities, obligations, losses, damages, deficiencies, penalties, taxes, levies, fines, judgments, settlements, expenses based on, arising out of or resulting from your use of the Site and for breach of any agreements set out in this notice whatsoever.

Our mission

To provide safe and reliable air transport services to our customers in Guyana and around the region.

TGA is proud of its reputation for providing our customers with a superior service dedicated to safety, reliability and customer service as our first priority.

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Call us at:
+592 222 2525

Email us at:
commercial1@transguyana.net

Address:
Eugene F. Correia International Airport, Ogle East Coast Demerara, Guyana